Shipping & Returns

At Living Local Dayton, we personally deliver each subscription box to ensure that your locally sourced products arrive fresh and in perfect condition. Our deliveries are scheduled on a monthly basis and are organized by zip code to optimize efficiency and sustainability.

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How It Works:
Monthly Delivery Schedule – Boxes are delivered once per month based on your location.
Zip Code-Based Routing – Delivery dates are determined by when our driver is scheduled to be in your area.
Delivery Notifications – You will receive an email or text notification with your estimated delivery date each month.

Delivery Areas:
We currently deliver within the Greater Dayton area. If you’re unsure whether your address falls within our delivery zone, please reach out to us before subscribing.

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What If I’m Not Home?
If you are not home at the time of delivery, your box will be left in a safe location at your doorstep. If you have specific delivery instructions, please provide them when you place your order.

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Changes to Your Delivery Address
If you need to update your delivery address, please notify us at least 7 days before your scheduled delivery to ensure we can make the necessary adjustments.

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Questions?
For any delivery-related inquiries, contact us at livinglocaldayton@gmail.com or 937-247-4639

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We appreciate your support in shopping local and look forward to bringing the best of Dayton right to your door!

At Living Local Dayton, we take pride in curating high-quality, locally sourced products for our subscription boxes. Since our boxes feature handcrafted and small-batch items from local vendors, all sales are final, and we do not accept returns. However, we want to ensure that you have a great experience with our service. If there is an issue with your order, please review our policy below.

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Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please notify us within 5 days of delivery by emailing livinglocaldayton@gmail.com with:

• Your order number

• A photo of the damaged or incorrect item

We will work with you to provide a replacement when possible or offer a credit toward a future box.

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Allergy or Sensitivity Concerns

If you have allergies or sensitivities to certain ingredients, we recommend reviewing the product details before use. We cannot offer exchanges based on personal preferences or sensitivities, but we encourage you to share any preferences with us, and we’ll do our best to accommodate in future selections.

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Missing Items

If an item is missing from your box, please reach out within 5 days of delivery, and we will either ship the missing item separately or provide a credit toward your next box.

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Subscription Modifications

If you need to update your subscription (pause, cancel, or switch boxes), please do so at least 7 days before your next scheduled delivery to avoid being charged for the next cycle.

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For any concerns or assistance, please contact us at livinglocaldayton@gmail.com, and we’ll be happy to help!